Refer to the “I don't know what updates have been installed” section from the following link. I would also suggest you to check the installed updates details. The tablet rebooted as required but the pen still doesn't work - now device manager says that the (new) wacom driver failed to start.ĭoes anyone have any suggestions as to how I can persuade these drivers to start (and stay running) They directed me to a windows 8.1 tablet update (ISD DUALTOUCH 712.9) on their website which I downloaded and eventually I got it to install. I checked with ASUS helpdesk again - they suggested I try Wacom (uk) helpdesk which I duely did. On enquiring, the ASUS helpdesk suggested uninstalling and rebooting to reinstall - this worked and the stylus began to work again, but unfortunately the same problem redeveloped the next day so I tried to repeat the process. All was well until last week when the stylus stopped working:device manager said that 12C HID had failed to start (code 10). HI I recently purchased an ASUS M80TA windows 8.1 8inch tablet with a wacom stylus. Original title: wacom stylus driver problems
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